The 2017 CRMCA Fall Workshop will bring together 200+ industry professionals for 2 packed days of education, networking and recognition.  This year’s speakers will cover FANtastic Selling, Next Level Safety, Healthcare Today, Human Performance and much more!  Registration is now open and we look forward to seeing you November 1-2, 2017 in Concord, NC.

Registration Now Open

2017 CRMCA Fall Workshop Education

Meredith Oliver, CSP

Meredith Communications


FANtastic Selling: How To Grow Your Business in the Digital Age

Every member of your organization, no matter how big or small, is in sales. And, every interaction with a customer— whether an internal or external customer— either re-sell or un-sells the customer on the value of your company. In this program, you will learn how to sell to today’s digitally driven, socially savvy, internet empowered buyer who hates a sales pitch but craves a relationship. Based on Meredith’s book, FANtastic Selling, in this program find out how to make an immediate connection and avoid costly relationship mistakes. Today’s customer is more informed, educated, and knowledgeable than ever before. The customers have changed and you must as well!

Bob McCall

Inspire High Performance, LLC


Getting to the Next Level of Safety Performance

What’s a life worth, are you willing to pay the price to save it – Bob McCall’s career spans over 33 years in the Utility industry.  Join him as he shares four proven and battle tested steps to improving your team’s performance.  Bob believes the power is not in safety rules, but in people who are willing to demonstrate passion, commitment, leadership and engagement from the entire team will create a winning culture of top performers.  Bob will share how changing expectations for team culture, team members, getting rid of those who don’t measure up and hiring winners will enable any organization to improve their performance thus raising the bar to the next level.

General Sessions

Labor Laws & Union Avoidance, Grant Osborne, Ward & Smith, P.A.

Healthcare Today & What it Means for Your Company, Ascension Insurance

Breakout Sessions

FANtastic Selling Part 2

Human Performance

Updates: Safety & Compliance, Hours of Service & More

Mixer Driver Session: Points, Fines & Violations – Staying In the Know

Click here for a full schedule of Sessions & Events

2017 CRMCA Fall Workshop Sponsors

Event Schedule


Wednesday, Nov. 1
9:00am-5:00pm – Registration & Check-in
9:30am-11:45am – Board of Directors Meeting
11:45am-12:45pm – Opening Lunch
1pm-5:30pm –  Keynotes & General Sessions
5:30-6:30pm –  Evening Reception


Thursday, Nov. 2
7:30am-8am – Continental Breakfast
8am-10:30am – Keynote & General Sessions
10:30am-11am – CRMCA Annual Meeting
11:15am-12:15pm – NC Legislative Committee Meeting


Click here for a full schedule of Sessions & Events

Hotel Information


The Embassy Suites Convention Center
5400 John Q Hammons Dr. NW
Concord, NC 28027
Rate: $154/night—SOLD OUT
Online Reservations


Courtyard Charlotte Concord
7201 Scott Padgett Parkway
Concord, NC 28027
Rate: $129/night – Overflow Block
Online Reservations


Online Registration for Attendees